In disputes in the field of civil, commercial, labor, family law, intellectual property, consumer rights.

In disputes between public administration bodies and private entities.

Disputes in the criminal field that are reviewed by the court at the request of the accusing victim/complaint of the injured party or in criminal cases involving minors.

You can apply mediation to resolve your disputes voluntarily in agreement and with other parties in the process.

The Court and the Prosecutor’s Office have the legal obligation to notify the parties in the process, at the stage of the preliminary session, about the possibility of resolving the dispute through mediation for the cases provided for by law.

You can choose up to two mediators to handle your case, in agreement with the other parties who are part of the process.

In the event that during the development of the mediation process, you remain dissatisfied with the service provided, you can file a complaint within 30 days of becoming aware of the violation and no later than two years from the commission of the violation in relation to the mediators, by addressed to the National Chamber of Mediators. The competent body for reviewing these complaints is the Disciplinary Board at the National Chamber of Mediators.

It reduces conflicts between the parties by offering a quick and effective solution.

Involves the parties in the process of resolving the dispute between them, without imposing any decision-making on the process.

It has low cost.
Avoid lengthy court proceedings.

Avoid blocking the case in higher instances.

In cases where the parties cannot reach an agreement in the mediation process, they can turn to the court

Individuals benefiting from primary legal aid can benefit from free counseling and information on mediation.

Enables the development of the online mediation process, through special platforms avoiding physical meetings within the framework of protective measures against the COVID-19 pandemic.

Information about the parties and the matter being mediated is confidential, and the mediator is obligated to maintain confidentiality regarding the process.

The final decision in the mediation process constitutes an executive title.